Do you charge for an initial visit?
Never! As a courtesy to you, we will always discuss the feasibility of braces or tooth straightening without charging a fee for the initial consultation.
At what age do you start seeing patients?
As a rule of thumb, we like to evaluate young patients after the 6-year molars erupt and the front permanent teeth just start to appear. This is usually between the ages of 6 and 8. The American Association of Orthodontics recommends that all children be seen for the first time by age 7.
Why do you evaluate patients so young?
The purpose of early evaluation is to inform and observe, more than to start treatment. At this early age, the eventual needs may be identified and discussed. A small percentage of this young group may need some form of intervention. Habits are evaluated, medical issues are discussed and an observation schedule is arranged until the patient is ready to begin treatment.
How long will the first visit take?
The first visit can last anywhere between 30 minutes and 1 hour depending on how ready the patient is for treatment. We may just do a visual exam and explain the situation, or we may take diagnostic records and photos right away to save you time and an extra visit.
Do you take patients transferring from out of town?
Yes we do. We handle a patient transferring into our office from another city just like a new patient. We gather complete diagnostic records to show the current status and propose treatment to complete the work that has been started.
Do you have any adult patients?
Absolutely! A growing percentage of our patients are adult. New, more cosmetic appliances are making adult treatment much more comfortable and convenient.
What is the difference between an orthodontist and a dentist?
An orthodontist is a general dentist that has had at least 2 more years of full-time training in orthodontics resulting in a nationally accepted specialty certificate. Orthodontists limits their practice to straightening teeth and dentofacial orthopedics. Fun fact: only 6% of dentists are orthodontists!
What time are my appointments?
Some appointments, particularly at the start and end of treatment, need to be scheduled during normal business hours. Most appointments, however, can be scheduled at a time throughout the day convenient for your family. We will do our best to work with your schedule while being fair to all patients.
Do you see patients for emergencies?
Yes, our contact information for an emergency is posted on the website. Visit our emergency care page for more information.
Can we make payments?
Yes. Whether or not you have insurance, we will structure a custom payment plan that will allow you to pay for orthodontic services over a period of time that usually coincides with your treatment plan.
How do you handle insurance?
As a courtesy to you, we will submit your orthodontic claims to your dental insurance carrier. We ask patients to notify us as soon as possible if coverage ceases or changes during treatment.
Do you take American Express, Master Card and/or Visa?
Yes, we accept all major credit cards.
Do you have direct debit?
Yes, we have arrangements for direct debit, credit card posting, and e-checks.
Do you charge interest?
Do retainers need to be worn after braces?
Yes, retainers are worn full-time for about 2 months followed by nighttime wear indefinitely.
Why do teeth get crooked after wearing braces or aligners?
Teeth move throughout life whether you have worn braces or not. It is part of the natural aging process. This is why retainer wear is recommended indefinitely to maintain your orthodontic results over lifetime.